Price Match Guarantee
Our Promise To You!
Spellbound Wigs’ commitment to exceptional customer service includes our ‘Lowest Everyday Price Guarantee’ which gives our clients the most competitive pricing in the alternative hair market today. If you find a qualifying lower price on an identical item, we will meet or beat that price. Some exclusions apply.
How do I inquire about a price match?
- Simply email us at firstname.lastname@example.org.
- Include your name, shipping address, phone number, and email address.
- Include the name/color/style of item you’re interested in and a screenshot or website link of the identical item offered at a lower price.
- We will verify and email you an invoice that meets or beats the lower advertised price.
Lowest Everyday Price Guarantee Guidelines
- Spellbound Wigs will match the price of the identical qualifying item at the time of purchase.
- The price for the identical item must be listed and valid at the time of the match.
- Spellbound Wigs reserves the right to verify a competitor’s advertised price and the availability of that item from the retailer. If Spellbound Wigs is unable to verify the lower price, we may decline the request.
- The item must be identical in brand, size, color, weight, dimensions, and model number.
- The item must be in stock and available for shipping and delivery at the time of the price match.
Lowest Everyday Price Guarantee Exclusions
- Competitors’ pricing for customized items, altered items, discontinued, used, refurbished, open-box, clearance, seasonal, closeout, white-labeled, or damaged merchandise are excluded from price matching.
- Promotions such as BOGO, Black Friday/Cyber Monday, holiday-related sales, special events, loyalty discounts, bundle offers, volume pricing, wholesale pricing may be excluded.
- Third party marketplace sellers, auction sites, closeout/discount/clearance sites.
- Sales tax (state/city/municipal/county). We only charge sales tax in states where it is required for our business to collect and remit taxes, and we are not able to waive sales tax in those states.
- Advertising pricing or printing errors.
- Credit terms and finance offers (although we do offer Shop Pay financing which can be used for any purchase).
- Prices offered on Live TV, Facebook, YouTube, or other virtual venues.
Spellbound Wigs Lowest Everyday Price Guarantee cannot be combined with any other offer, discount, or coupon. Spellbound Wigs reserves the right to limit requests within reasonable quantities. Our incredible selection and top-rated customer service mean you can find what you need and shop with confidence everyday at Spellbound Wigs.